Frequently Asked Questions

Q: What will it cost me to order one item?

A: Freight costs $15.00 for most parts post code dependent. If the item is very large we will contact you in regards to cost.

Q: If I order more than 1 item do I have to pay $10.00 for each?

A: If multiple items are ordered you will not be charged $10.00 for each item a combined item freight discount will be worked out and forwarded to you before shipment of goods for your approval.

Q: Do I have an option to track my goods in transit.

A: You can have your goods sent via registered post for an additional cost of $3.50 so they can be tracked. Please advise if you would like this option when ordering.

Q: What is the warranty on products?

A: All products are covered by 90 day warranty against faulty workmanship or manufacturers standard warranty which ever is the greater.

Q: What payment options are available to me?

A: Payment options are Visa or Mastercard via Paypal for your security, or you may choose to deposit directly into our bank account and recieve a discount! Discount will be shown in checkout.

Q: Can I order online and then pick it up in store?

A: Yes you can but this applies to BICYCLES ONLY. Regarding parts and Accesories the online prices are only for online sales.

Q: Can I talk to a bicycle expert?

A: Yes you may contact us during working hours Ph 039 438 6969 or 0411453 983. Between all of the staff we have over 100 years experience.